Sone101 Terms & Conditions — everything explained clearly

The following conditions must be met to open an account and use Sone101's services. These requirements are strictly enforced with no exceptions.

• Applicants must be at least 18 years of age. Minors are strictly prohibited from opening an account, and any such account found will be closed immediately.
• The name, national ID details, phone number, and date of birth provided at registration must be accurate and truthful.
• Each individual may hold only one account. If multiple accounts are found under the same person's name, all accounts will be closed.
• Use of Sone101's services must be legally permitted from the user's location. Accounts cannot be opened from restricted regions.
• Completing registration indicates full acceptance of Sone101's terms and conditions.

Account security is the member's own responsibility. Sone101 will never ask for your password by phone or email — if you receive any such communication, contact support immediately.

• Keep your account password strong and never share it with anyone.
• The account holder bears full responsibility for all activity carried out on their account.
• If you suspect any unauthorized login to your account, change your password immediately and notify support.
• Sharing or selling your account to anyone else is strictly prohibited.
• To update your account contact details, you must complete a verification process through support.

Transaction rules at Sone101 are simple and transparent. A few basic conditions apply to both deposits and withdrawals.

Deposit rules

• Only deposit using a payment method registered in your own name. Using someone else's bKash or Nagad number may result in the transaction being cancelled.
• No additional fees are deducted on deposits — the full amount is credited to your balance.
• Successful deposits are typically reflected in your account within a few minutes. If there is a delay, please contact support with your transaction ID.

Withdrawal Rules

• Withdrawals can only be made to the same payment method used for the deposit.
• Approved withdrawals are generally processed within 24 hours. In most cases, they are completed within minutes.
• Identity verification may be required for your first withdrawal or for large transaction amounts.
• In cases of suspected irregular activity, Sone101 reserves the right to temporarily suspend a withdrawal pending investigation.

The following betting rules on Sone101 apply to all types of wagers — from Sports Betting to Live Casino.

• Once a bet is confirmed, it cannot be cancelled or changed — except in the case of a system error.
• The minimum and maximum stake for each bet is displayed on the relevant market.
• Odds displayed in Sports Betting may change at the time of confirmation — the final odds will be shown in the confirmation message.
• Cash-out is available on eligible markets — the cash-out value may vary depending on market conditions.
• Using bots, automated software, or any artificial means to place bets on Sone101 is strictly prohibited.
• If incorrect odds are displayed due to a technical error, the affected bet will be considered void.

Sone101 settles bets in accordance with official match or event results, using data from officially recognised national and international sports authorities.

In the event of a match cancellation or mid-match abandonment

If a match or event is not completed, the following Sone101 policy will apply:

• If a match is cancelled before it starts, all bets are declared void and stakes are returned to your balance.
• If a match is abandoned before a certain threshold — before 5 overs in cricket or 45 minutes in football — all bets will be voided.
• If an event is abandoned after the scheduled time, eligible markets will be settled based on the result at the time of stoppage.
• If a match resumes, bets will be settled based on the original scheduled result.
• If a venue or date changes and this was not announced in advance, the bet may be considered void.

Sone101 takes the privacy of members' personal information very seriously. Information provided during registration is used solely for service operation and security verification.

• Members' personal information is never sold to third parties.
• Information may be disclosed to authorities when required by legal obligation.
• All data is secured with SSL encryption.
• Please read Sone101's Privacy Policy for full details.

Sone101 believes gaming should be enjoyable. To support the wellbeing of our members, Sone101 provides the following tools:

• Set daily, weekly, or monthly spending limits — adjustable at any time from your settings.
• Option to pause your account for anywhere from 24 hours up to 6 months for a short-term break.
• Self-exclusion option for long-term voluntary breaks.
• Information on problem gaming support resources — available from support.

Either the member or Sone101 may request account closure. The rules for both scenarios are outlined below.

Account Closure by Member

You may request to close your Sone101 account at any time. Submit a closure request via live chat or email. Please withdraw your balance before making the request — withdrawals after closure may take additional time to process.

Account Closure or Suspension by Sone101

• Registering with false information.
• If multiple accounts are operated.
• If involved in bonus abuse or match fixing.
• If money laundering or fraud is suspected.
• Harassing other members or staff.

Sone101 reserves the right to update these terms and conditions at any time. However, members will be notified in advance of any significant changes.

• Notifications will be sent via email or on-platform at least 7 days before any significant changes take effect.
• Continued use of the platform after updated terms take effect will be considered acceptance of those terms.
• If you do not agree to the updated terms, you will have the option to close your account.

If you have any questions or need clarification about these terms and conditions, please contact Sone101's support team. We're available 24/7, seven days a week, and happy to help.

• Live Chat: Chat with us directly from the bottom-right corner of the website.
• Email: support@sone101.net — responses are typically sent within 6 hours.