Last updated: January 2026  |  Sone101 is committed to protecting your data — read this document and know your rights.

Sone101 Privacy Policy — Your Data, Your Rights

When you create an account or use the platform, certain information is collected. This page explains in plain language how that information is used, who it is never shared with, and how it is kept secure.

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📋 Table of contents

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🔒 Sone101's Core Privacy Commitments

These six principles form the foundation of how sone101 protects your data

Your Data Is Never Sold

Your personal data on Sone101 is never sold to third parties — not to advertisers, data brokers, or anyone else for commercial purposes.

Industry-Standard Encryption

Every data transfer is encrypted with 128-bit SSL. Payment details and passwords are never stored in plain text.

In your control

On Sone101, you have the right to view the data collected about you, request corrections, and ask for it to be deleted — just reach out to support.

Minimal data collection

Only the minimum information needed to provide the service is collected. Requesting unnecessary data goes against Sone101's policy.

Advance Notice of Policy Changes

Members will be notified in advance by email or platform notification whenever significant changes are made to the Privacy Policy.

Transparency in Bengali

Everything explained in plain language instead of complex legal jargon. sone101 wants you to give informed consent — not be kept in the dark.

1

What Data Is Collected

Sone101 collects data in three ways — what you provide directly, what is generated automatically while you use the platform, and what comes through during payment processing. Each type is described below.

Information You Provide Directly

  • At registration: full name, date of birth, mobile number, email address, and password.
  • During identity verification: a copy of your National ID or passport, along with a selfie.
  • During payment: your mobile banking number or bank account details.
  • Support interactions: messages and information sent via chat or email.

Automatically Collected Information

  • Device information: operating system, browser type, and screen resolution.
  • IP address and approximate location (city level only, not your exact address).
  • Session data: login timestamps and total time spent on the platform.
  • Betting & gaming history: records of bets placed, games played, and wins or losses.
  • Cookie and local storage data — see the Cookies section for full details.

📌 Sone101 never accesses your precise geographic location (GPS), contacts list, or camera — this does not apply to a browser-based platform.

2

Why your data is used

Sone101 uses collected data only for specific, defined purposes. No data is used beyond those purposes.

  • Account Management: Login verification, balance tracking, and betting history storage.
  • Payment Processing: Confirming deposits and processing withdrawals.
  • Identity Verification (KYC): Verifying age and identity to prevent fraud and money laundering.
  • Platform improvement: Analyzing how features perform to improve the quality of our service.
  • Security Monitoring: Protecting your account by detecting suspicious logins and transactions.
  • Support Services: Resolving issues faster by reviewing your support history.
  • Legal Obligation: Generating reports required by regulatory authorities.
  • Relevant Communications: Sending important account-related updates.
3

Who your data is shared with

Sone101 does not sell your data to anyone. That said, limited data sharing may occur in specific situations where it's necessary to operate the service.

When and With Whom

  • Payment Processors: Information required to process transactions via bKash, Nagad, or Rocket — transaction-related details only, nothing more.
  • Game provider: Game session data during Live Casino or slots gameplay — not personally identifiable information.
  • Legal authorities: Based on a court order or a lawful request from a regulatory authority — only when there is no legal basis to refuse.
  • Fraud Prevention Services: Limited data for account and transaction security verification.

Beyond the above, Sone101 does not share your data with any other third party — no advertisers, marketing agencies, or data companies.

6

How Long Your Data Is Retained

Sone101 does not store your data indefinitely. Each type of information has its own defined retention period.

  • Active account data: retained for the full duration of the account and for up to 5 years after closure.
  • Transaction records: retained for up to 7 years as required by law.
  • Identity verification documents: retained for up to 3 years after account closure.
  • Support chat history: retained for up to 2 years.
  • Log files and technical data: typically 90 days.

📌 Once the retention period ends, your data is securely deleted. You may request deletion at any time, though some data may need to be retained for a set period due to legal obligations.

8

Policy on Minors

Sone101 is strictly for users aged 18 and above. No data is collected from minors, and no services are provided to them.

  • Date of birth is verified at registration — accounts cannot be created for anyone under 18.
  • If an underage account is identified, it is immediately closed and all collected data is deleted.
  • Parents who have concerns can contact us directly at support@sone101.net.
9

Policy Updates

Sone101 reserves the right to update this Privacy Policy when necessary. However, members will always be informed before any significant changes take effect.

  • You will be notified by email or platform notification at least 7 days before any changes take effect.
  • The "Last Updated" date at the top of the page will always reflect the most recent version.
  • If you object to any policy changes, you may request to close your account.
10

Contact — For Privacy-Related Enquiries

Contact Sone101 for any questions, requests, or complaints regarding your data. We aim to respond within 72 hours.

  • Live chat: Directly from the bottom-right corner of the platform — the fastest way to reach us.
  • Email: support@sone101.net — use the subject line "Privacy Request" for all data-related inquiries.

📊 Summary of data collection and use

Why sone101 Collects Your Data — At a Glance

Data Type Why we collect it Shared with Third Parties? Retention Period
Name & Contact Information Account Management & Communications No Account + 5 years
Date of Birth & NID Age & Identity Verification (KYC) No Account + 3 Years
Payment Information Deposit & Withdrawal Process Payment gateway 7 Years (Legal)
Betting history Account Records & Dispute Resolution No Account + 5 years
IP & Device Information Security & fraud prevention No 90 days
Support chat Troubleshooting & Service Improvement No 2 Years
Cookie data Session Management & Preference Storage No Session – 365 Days

⚖️ Your Data Rights

As a Sone101 member, you have the following rights over your data

Right of Access

You can request a copy of all the data Sone101 holds about you. It will be delivered within 72 hours.

Right to Rectification

If any of your information is incorrect, you can request a correction. Contact support and it will be reviewed and updated.

Right to deletion

If you close your account, you may request deletion of your data — except where retention is required by law.

Right to Object to Processing

You can object to your data being used for specific purposes — including opting out of marketing communications.

To exercise any of these rights, email support@sone101.net with the subject line "Privacy Request".

🛡️ Technical measures for data protection

How Sone101 Protects Your Data

128-bit TLS/SSL Encryption

All communication between your browser and our servers is encrypted. No one can intercept your password, payment details, or personal data in transit.

Encrypted Database

Sensitive data stored on our servers — particularly passwords and payment details — is protected through hashing and encryption. Even if the database were accessed directly, the data would not be readable.

24/7 security monitoring

Sone101's system continuously monitors for unusual login patterns, repeated failed attempts, and suspicious transactions — triggering automated alerts when detected.

Restricted Access Controls

Not all Sone101 staff can access all of your information — role-based access controls are in place. The support team can only view the data necessary to resolve your issue.

Regular Security Audits

Third-party security experts conduct regular audits of sone101's systems to identify and address vulnerabilities before they become issues.

Sone101's Privacy Policy — What It Actually Means

Using an online platform inevitably requires sharing some information — that's just how it works. But you have every right to know what happens to that information: who can see it, and how long it's kept. When Sone101 wrote this privacy policy, the goal was simple — make it clear enough for any everyday Bangladeshi user to understand without needing a lawyer to explain it.

Many platforms sell user data to advertisers — it's a common complaint. That's not how Sone101 operates. Our revenue comes from the service itself, not from your data. And this isn't just a policy statement — it's backed up technically: there are no third-party advertising scripts running anywhere on the Sone101 platform.

Data Privacy on Mobile

Most people in Bangladesh access the internet on mobile. If you use sone101 on public Wi-Fi or a shared device, taking a few precautions is important. sone101's SSL keeps your data secure on the server side — but if someone gains access to your phone or browser, that's a separate concern. Always log out after using a public device and clear your browser history.

With two-factor authentication enabled, even if someone gets hold of your password, they still cannot log in to Sone101 — because every login requires a code sent to your phone. You can turn this feature on in your settings, and Sone101 strongly encourages you to do so.

Special Protection for Payment Information

When you access the payment page on Sone101, an additional security layer is activated. Your bKash or Nagad PIN is never stored on Sone101's servers — payment processing happens directly within the respective mobile banking provider's system. Sone101 only receives transaction confirmation, never your PIN or password.

The same principle applies to card payments — your card number is never stored on Sone101's servers. All payment details are processed through a PCI-DSS certified payment gateway. This means that even in the event of a data breach, your card or mobile banking information will not be at risk.

If You Have a Concern

If you notice any unusual transactions on your account — or suspect someone may be accessing your information — contact Sone101 support immediately. The first step will be to temporarily lock your account and assess the situation. Acting quickly significantly reduces the risk of further harm.

💡 Security Tip: Use a strong password (a mix of letters, numbers, and symbols), keep two-factor authentication enabled, and if anyone claims to be from Sone101 and asks for your password, it's a scam — report it to support immediately.

Requesting Data Deletion — How It Works

To close your account or request deletion of specific data, email support@sone101.net with the subject line "Privacy Request". Include your registered mobile number and describe what you'd like done. Sone101 will begin processing your request within 72 hours and send you a confirmation once complete. Please note that transaction records must be retained for a legally required period — everything else will be deleted.

❓ Frequently Asked Questions

Answers to common questions about the Privacy Policy and how the platform works

Sone101 is a web-based platform — there is no native app, so there is nothing to "update" like an app. This issue is usually caused by one of the following: an outdated browser (Chrome or Firefox may need updating), accumulated cache, or a weak internet connection. Here's what to do: First, close your browser and reopen it. If that doesn't work, go to your browser settings and select "Clear cache and cookies" — this fixes most cases. Update Chrome or Firefox to the latest version via the Play Store or App Store. If you've added Sone101 to your home screen as a PWA, remove it and add it again. If the problem persists, contact Sone101 via live chat — share your browser and Android version, and support will help you resolve it.

The calculation is actually straightforward. Say you receive a ৳500 bonus and the wagering requirement is 10x. That means you need to place ৳500 × 10 = ৳5,000 worth of bets. You don't have to do this all at once — it can be spread across any number of bets. After each bet, your wagering progress updates, and you can check how much remains in the bonus section of your account. Bets that do not count toward wagering include those with very low odds (generally below 1.50) and certain specific games. Before claiming a bonus, check the details listed next to the terms — it will specify which games or bets count toward wagering. If anything is unclear, just ask support.

Get started with confidence — your data is safe

Protecting your privacy on Sone101 is our responsibility. Join a secure platform and enjoy the best betting experience in Bengali.

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